Further EBike Limited Warranty
For the original purchaser, Further electric bikes come with a 2 year warranty against manufacturing defects on the frame, 1 year warranty on the battery, motor, controller and torque sensor, and a 60 day warranty on other electric and mechanical parts, excluding normal wear, tear, and abuse. Tires, tubes, and brakes are covered for 30 days against manufacturing defects. Warranties begin on the date of delivery.
If a covered part is found to be defective during the warranty period and the customer notifies us immediately, the seller will repair or replace the part based on its sole discretion. This warranty will be void if any repair or change is performed by any third party aside from an authorized Associate or service center.
It is expressly agreed that this warranty applies only to the cost of repair or replacement of the product and its accessories and the seller is not liable for any financial loss and/or prevention of profit and/or any consequential loss that may be caused by non-standard usage of the product. Further is not responsible for any liability that may occur which could possibly apply to the product and/or its user due to the usage of the product and the customer alone is responsible for third party insurance and/or other insurance required. The seller is not responsible for any possible damage including bodily harm and damage to property. The warranty does not apply if any part of the product is damaged as a result of negligence, an accident, or inadequate maintenance.
All claims under this warranty must be made through an authorized Further Associate and must include printed or digital photographs (JPEG or PDF format) illustrating the problem along with the required claim information.